FREE SHIPPING & DELIVERY
Free Shipping Australia-Wide
Enjoy free delivery on all orders! No minimum spend, no hidden fees. Just beautiful furniture, delivered to your door.
At Ventura Living, we believe great design should be easy to bring home. That’s why we offer free shipping across Australia on every single order, whether you're in the heart of the city or off the beaten track.
We’ve made it simple:
- No minimum spend
- No bulky item surcharges
- No surprises at checkout
From stylish bed frames to rattan cabinets and boucle chairs, your furniture will be delivered with care and will be fast, free, and fuss-free.
Our trusted delivery partners ensure your order arrives safely and smoothly to your door.
DELIVERY DETAILS
Delivery to a PO Box address is not available. Please provide a valid physical address during checkout.
Ensure your address is accurate during checkout to avoid delays. Address changes cannot be made after payment is finalised.
Orders with accurate information are dispatched within 1–2 business days.
Delivery typically takes 2–12 business days, depending on product type, availability, and your proximity to metropolitan areas.
Shipments are delivered Monday to Friday, between 9:00am and 5:00pm.
We recommend providing a reachable contact number and email address to facilitate communication regarding delivery status.
A re-delivery fee will apply for items returned to our warehouse due to an incorrect address or failure to collect from the local depot.
SHIPPING & DELIVERY FAQs
Yes! All products are in stock and ready to ship from our warehouse - no months of waiting here!
We offer free delivery on all orders.
No minimum spend, no hidden fees. Just beautiful furniture, delivered to your door.
At Ventura Living, we believe great design should be easy to bring home. That’s why we offer free shipping across Australia on every single order. Whether you're in the heart of the city or off the beaten track!
Once your order is shipped, you'll get a dispatch email from us with the tracking details.
Please note that sometimes the tracking number can take up to 24-48 hours to show scans.
We’re sorry to hear you’re experiencing issues with your delivery.
Please note that all shipping timeframes are estimates, and occasional delays may occur due to factors outside our control.
Once your order leaves our warehouse, Ventura Living is not liable for courier-related delays or lost parcels. For the most accurate updates, we recommend contacting the courier directly using your tracking number.
If you believe your shipment is lost, please get in touch with us as soon as possible.
For partial deliveries, kindly email us clear photos of the box you received, including visible SKU codes and the shipping label. This will help us investigate promptly and locate any missing items. We’re here to help and will work to resolve the issue as quickly as we can.
Delivery to a PO Box address or Parcel Locker address is not available.
Please provide a valid physical address during checkout.
Absolutely! You can add special delivery notes for the courier before checkout. If you forget, just reach out to our dedicated customer care team at hello@venturaliving.com.au
We typically aim to ship all your items together when they're available and from the same warehouse.
However, in some cases, items may arrive separately or at different times due to availability or warehouse logistics.
You can still place your order as usual and just keep an eye out for multiple tracking numbers and separate deliveries.
Orders are dispatched within 1-2 business days.
Expected delivery time: 2-12 business days (Monday-Friday) depending on location upon dispatch
Vic Metro 3-5 Business Days
Victoria Regional 3-9 Business Days
NSW Metro 3-8 Business Days
NSW Regional 3-10 Business Days
QLD 3-10 Business Days
SA 3-10 Business Days
ACT 3-10 Business Days
WA 5-11 Business Days
TAS 5-11 Business Days
NT 5-11 Business Days
Providing a reachable contact number and email address helps us follow up on your delivery.
Items are shipped via Australia Post or a courier, depending on size and weight.
If you order multiple items, they may arrive at different times.
We hustle to process and send out orders within 24-48 hours.
No worries if you need to tweak your address before we hit the road - as long as it's in the same postcode zone, no fees apply!
Now, if your order's already left our place and you need to reroute it elsewhere, there's a redirection fee based on the new spot.
Need to switch things up? Send our customer care team a message at hello@venturaliving.com.au and we'll sort you out!
For your convenience, all orders are dropped off at your front door or building lobby on the ground floor.
It's a good idea to have someone available to assist you with bringing the items into your home!
Sorry, we can't specify delivery times as our courier partners handle that - they typically deliver between 9:00am and 5:00pm AEST, on your location.
For updates on your delivery, we suggest checking the courier's website or giving hem a call for more accurate delivery time information.
If you need your order ASAP, feel free to reach out to us! We'll do our best to arrange the fastest delivery method possible, additional costs may apply.
At the moment, we can only deliver within Australia.
We do not offer international shipping or dispatch services outside Australia.
If you have a special request, feel free to email us at hello@venturaliving.com.au