Shipping policy
Free Shipping Over $500*
Enjoy free metro delivery when you spend $500 or more.
For all other locations and orders under $500, we offer affordable flat-rate delivery options Australia-wide - ensuring fast and reliable service wherever you are.
At Ventura Living, we believe beautiful design should be easy to bring home. That’s why our shipping is simple, transparent, and stress-free. Your exact shipping cost will be calculated at checkout once your delivery address is entered.
Our trusted courier partners handle every order with care, ensuring your furniture arrives safely and smoothly at your door.
Metro Delivery Areas
Metro delivery areas are determined by our courier partners. If your address qualifies as a metro location, this will automatically be shown at checkout once your address is entered.
Delivery Details
Delivery to a PO Box address is not available. Please provide a valid physical address during checkout.
Ensure your address is accurate during checkout to avoid delays. Address changes cannot be made after payment is finalised.
Orders with accurate information are dispatched within 1–2 business days.
Delivery typically takes 2–12 business days, depending on product type, availability, and your proximity to metropolitan areas.
Shipments are delivered Monday to Friday, between 9:00am and 5:00pm.
We recommend providing a reachable contact number and email address to facilitate communication regarding delivery status.
A re-delivery fee will apply for items returned to our warehouse due to an incorrect address or failure to collect from the local depot.
Delivery Timeframes
All delivery timeframes provided on our website are an estimate only and should be used as a guide. While we do our best to ensure timely delivery, delays may occasionally occur once items are with the courier due to factors outside our control. Ventura Living is not liable for courier delays, and delivery timeframes are not guaranteed.